Allergyblock.com Shopping Policy
Price
All prices are in Australian dollars. Store prices do not include
GST.
GST will be indicated on orders if it applies to the products
you have purchased and if we are shipping to an Australian address.
The total amount you will be charged will be displayed before
you commit
to payment.
You can obtain a Tax Invoice from the store at any time
by signing in with your relevant email and password for any order you place with us.
Payments
Payments can be made by VISA, Mastercard or Bankcard (Australian
customers only) credit cards, money orders and direct debit deposit
into our account in Australian dollars.
Credit card payments can be placed online or via phone or fax.
Money orders must be sent in with order details by post. Full
contact details of Allergyblock.com will be supplied appropriately
upon you finalising your order and selecting the Money Order payment
option. For overseas shoppers, we shall endeavour to provide you
with a shipping quotation within the first 24 hours of your order. Delivery Information
We deliver Australia wide for all non-refrigerated products. See Shipping
& Returns. If you do not receive your order within a period
of fourteen (14) days thereafter placing your order online please
contact us immediately as otherwise it becomes virtually impossible
to track your parcel thus not enabling us the opportunity to locate
and onforward your parcel. Therefore additional product and delivery
costs must be incurred by us. We request that it be the
purchaser/shopper's responsibility to contact us within that
fourteen (14) day time period if they have not received their
delivery. Thereafter the onus is on the purchaser to take
responsibility as we will not be responsible for parcels not being
received in particular if no attempted contact is made directly us
to endeavour to assist in locating the purchaser's (your) parcel.
This policy also assists in Allergy Block in keeping their delivery
costs down as of course, if lots of parcels get lost then we
must increase our delivery costs to include insurance on every
parcel sent out which would 'sky rocket' delivery fees throughout
Australia.
Out of Stock Policy
On the rare occasion when we are unable to provide a specific
product we will endeavour to contact you. On your advice, we will hold your order
until stock arrives or provide you with credit towards your next
order.
Timeframe
Estimated delivery time will range from 1 to 5 days depending on
your location. Please click here to see more information
under 'Shipping and Returns'. |
